Enjoying ZYN is easy. Simply open the child-resistant lid and place one pouch between your upper lip and gum for up to one hour of real nicotine satisfaction. When finished, dispose of pouches responsibly.

No, ZYN nicotine pouches are single use only and should never be reused.

Enjoy ZYN any time before the “best before” date printed on the bottom of every can, as the flavor and nicotine experience might be reduced after that date.

Nope, refrigeration isn't necessary. ZYN should be stored at normal room temperature and humidity. High temperatures or high humidity over extended periods of time could reduce ZYN's performance.

ZYN Nicotine Pouches are available in two nicotine strengths: 3 milligrams and 6 milligrams.

There are ten ZYN varieties available nationwide: Chill, Cinnamon, Citrus, Coffee, Cool Mint, Menthol, Peppermint, Smooth, Spearmint and Wintergreen. Not all products are available in all locations.

Every can of ZYN contains 15 nicotine pouches. 

While using ZYN, you may naturally swallow saliva. However, the pouch itself should not be swallowed.

The online ZYN Store has suspended its operations. We are sorry, the difficult decision has been made to no longer offer ZYN products on our website; However, ZYN is available for online purchase through independent, trusted online retailers. This list includes Nicokick.com and Northerner.com. Additionally, ZYN is still available for purchase through your local distribution. If you are still unable to find it, please contact your favorite retailer and ask them to order.

Yes, you can find ZYN for purchase through independent, trusted online retailers, such as Nicokick.com and Northerner.com.

Unfortunately, we do not have access to retailer systems, and accepting coupons is at the sole discretion of each individual retailer. We recommend redeeming coupons at a larger chain store or your local grocery store. You can also contact your local government representatives to find out if you are residing in an area that restricts the use of coupons for tobacco products.

Additionally, per the terms of our coupons, they are not to be used in combination with any other offers or coupons. 

ZYN Nicotine Pouches, like any other high-demand consumer good, are not immune to illicit trade. We understand the frustrations illicit products can create for you. Our goal is to protect you by helping spread awareness of illicit product in the marketplace, specifically as it pertains to our brand.

To help avoid buying illicit product, purchase only from legitimate sales channels or retailers. NicoKick.com and Northerner.com are independent retailer options for those who wish to shop online.  Only purchase official ZYN varieties listed on us.zyn.com.  A list of varieties can be found here.  Note, due to local restrictions, not all varieties are available in all locations.

If you’re still unsure whether a ZYN product is legitimate or fake, look out for the following:

• Broken or Invalid QR Codes: QR codes should link to the official ZYN Rewards website
• Be wary of varieties and nicotine levels not listed on the official ZYN website.
• Packaging Errors: Smudged labels, misspellings, inconsistent fonts or off-brand colors
• Illicit pouches may look or feel different from legitimate products.  Pay attention to the color, size, shape, or smell. 

What to do if you suspect a ZYN product may be illicit:

• Save the packaging. Take photos and keep the can for reporting
• Report it via our customer support line or email info.us@zyn.com.