WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Here are answers to some of the most common inquiries we receive.
ZYN Nicotine Pouches are a fresh way to enjoy nicotine. They're smoke-free, spit-free and tobacco-free. ZYN comes in a variety of flavors and strengths, can be used anywhere and requires no refills or batteries to provide the ultimate in nicotine satisfaction. ZYN is intended for adult (21+) use only.
ZYN is for adult tobacco and nicotine consumers 21+ only. We take the issue of underage usage extremely seriously, which is why we require all new visitors to go through a strict age verification process before entering our website. If you do not currently use tobacco or nicotine, ZYN is not for you.
If you use tobacco or nicotine and would like to quit, please visit BeTobaccoFree.gov.
In addition to nicotine salt, ZYN contains only food-grade ingredients. These include a granulation agent, fillers, pH balancers, sweeteners and flavorings. Here's a more detailed breakdown:
Nope! However, it does contain a pharmaceutical-grade version of the same nicotine salt (no relation to table salt) found naturally in tobacco leaves. We use nicotine salt because solid forms of nicotine are generally more stable than liquid forms, like those found in e-cigs and vapes.
ZYN is produced in both Kentucky and Sweden at Swedish Match factories.
Every can of ZYN is produced and sold with a certified child resistant safety lid - the first of its kind in the industry. To open, break perforation of the side label, twist the lid to align the top and bottom arrows on the can and lift off the lid.
ZYN is a convenient and discreet way to enjoy nicotine without the smoke or spit. It can be used as an alternative to smoking or dipping, but for tobacco consumers concerned about the health effects of tobacco use, the best thing to do is quit.
If you use tobacco or nicotine and would like to quit, please visit BeTobaccoFree.gov.
The FDA has recognized that if there is a continuum of risk with tobacco products, there may be less harmful ways to get nicotine. ZYN is tobacco-free and contains nicotine. The FDA requires ZYN to have the following warning: "This product contains nicotine. Nicotine is an addictive chemical."
Nicotine exists in different forms in nature and is commercially available in different forms as well. In nature, the salt form protects nicotine in tobacco leaves from oxidation — the process which causes natural products to expire. ZYN uses the same salt form found in nature, making it more stable than e-cigs, vaping and liquids, which use other forms of nicotine and must be artificially protected from oxygen.
Less than 1 calorie per pouch.
The amount of sodium in one ZYN pouch contains less than 10mg per pouch or less than 0.5% of daily recommended value based on a 2,000 calorie per day diet.
One ZYN pouch contains less than 1% of the daily recommended carbohydrate allowance, based on a 2,000 calorie per day diet.
Nope, it's lactose free.
The short answer is yes — ZYN is gluten-free. The FDA has established a gluten limit of fewer than 20 parts per million (ppm) for foods that carry the label "gluten-free." The gluten level in ZYN pouches have been tested and shown to be less than 20 parts per million (ppm) per pouch. However, you should talk to your doctor before making decisions about using any unfamiliar gluten-free products.
One ZYN pouch weighs approximately 0.4 grams.
Enjoying ZYN is easy. Simply open the child-resistant lid and place a pouch between your upper lip and gum for up to one hour of real nicotine satisfaction. When finished, dispose of pouches responsibly.
For the freshest possible experience, enjoy ZYN any time before the "best before" date printed on the bottom of every can. There's no risk or harm in using ZYN after the "best before" date, but the flavor and nicotine experience might be reduced.
Nope, refrigeration isn't necessary. ZYN should be stored at normal room temperature and humidity. High temperatures or high humidity over extended periods of time could reduce ZYN's performance.
Every flavor of ZYN comes in two levels of satisfaction: 3 mg for fresh nicotine satisfaction and 6 mg for even more nicotine enjoyment.
ZYN Tobacco-Free Nicotine Pouches are available in seven flavors (Cool Mint, Peppermint, Wintergreen, Spearmint, Cinnamon, Coffee and Citrus) and two unflavored varieties (Smooth and Chill).
Every can of ZYN contains 15 tobacco-free nicotine pouches.
The nicotine and other food-grade ingredients found in ZYN are not harmful to adults if consumed in small quantities.
You can find ZYN at a retailer near you by using our convenient Store Locator.
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If you receive a message telling you your email address or password has been entered incorrectly, try again.
If you still can't log in, go to the Contact Us link in the top left menu and send us a message. A member of our team will get back to you shortly.
To register, you must be 21 years of age or meet the legal age requirements as dictated by state or local law. Make sure the information you submitted during registration is correct. If you're still having issues after that, you can print this PDF and follow the instructions.
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ZYN Rewards is your chance to earn rewards for every can of ZYN you enjoy. Enter codes from specially marked bottom labels, collect points, and claim your rewards – it’s that easy! Watch the Step-by-Step video here.
You are automatically enrolled once you enter the first reward code here.
We encourage adults 21+ who currently use ZYN Tobacco-Free Nicotine Pouches to sign up for a personal account on ZYN.com and start earning their rewards!
Yes, only if each person has their own individual account on ZYN.com. Any adult 21+ who currently uses ZYN Tobacco-Free Nicotine Pouches can join ZYN Rewards by visiting ZYN.com.
No, each account can only be registered under one name and each code can only be redeemed one time.
Make the qualifying purchase of a specially marked ZYN can and peel the bottom label to reveal a unique reward code. Login to your ZYN Rewards account and enter the code to collect 15 points. Enter up to 60 codes per month and be on the lookout for chances to earn bonus points.
Points can only be earned through qualifying purchases of specially marked ZYN cans. You cannot purchase points directly.
Your current points balance can be found in the points display box on ZYN.com/Rewards, or in the upper, right corner of the website for easy reference. You can also view your points balance and reward history in My Account.
You can view/edit your account information and review your reward points history in My Account.
You can enter up to 60 codes per month.
Each code can only be entered for points one time. If your new code isn’t working or you have other questions about your reward code, please Contact Us.
Your points will only expire if you go 6 months without redeeming any codes. See the full Terms and Conditions to learn more.
No, points can only be redeemed for rewards at ZYN.com/Rewards.
To redeem your points for the reward of your choice, simply add the item to your cart, confirm your shipping information, and submit your order. Then, we’ll deliver it right to your door!
No, shipping is always free!
No, limited-edition ZYN apparel and other reward items will be updated periodically to ensure a fresh reward selection.
There are no current limits on how many rewards you can claim, however, program limits and item availability are subject to change at any time. See the full Terms and Conditions to learn more.
You'll receive an e-gift card by email with an activation code and instructions on how to start using it. It may take up to one week for this email to arrive.
Yes, after you place a reward order, you’ll receive an email confirming that your order has been placed. Then, we’ll send you another email that includes tracking information once your order has shipped.
Yes, if you order a larger reward item and the package is too large to fit in your P.O. box, it will usually be held at that Post Office location for you to pick up. It’s always a good idea to check with your local Post Office for more information on their specific policies.
Please Contact Us for help!
Please Contact Us for help!
Click the Contact Us link in the top left menu and share any comments, questions or concerns you may have.