Here are answers to some of the most common
inquiries we receive.

ZYN Basics

What is ZYN?
ZYN is a smoke-free, spit-free, tobacco-free nicotine pouch. It comes in a variety of flavors and strengths, can be used anywhere (and requires no refills or batteries) to provide the ultimate in nicotine satisfaction. ZYN is intended for adult use only.

Does ZYN contain tobacco?
No, ZYN is a tobacco-free nicotine product. The nicotine salt used in ZYN is derived from tobacco leaves, but once the salt is extracted, no part of the leaf remains.

What’s in the pouch?
In addition to nicotine salt, ZYN contains only food-grade ingredients. These include a granulation agent, fillers, pH balancers, sweeteners, and flavorings. Want more info? See below for a detailed breakdown:
  • NICOTINE SALT (Nicotine bitartrate dihydrate) A salt extracted from tobacco leaves used to deliver nicotine satisfaction.
  • STABILIZERS (Hydroxypropyl cellulose) A plant-based food additive used to maintain pouch consistency.
  • FILLERS (Micro crystalline cellulose, maltitol, and gum arabic) Ingredients used to add bulk to each pouch. Commonly found in chewing gum.
  • pH ADJUSTERS (Sodium carbonate and sodium bicarbonate) Minerals used in baked goods to help adjust pH levels.
  • SWEETENERS (Acesulfame K) Sugar substitute often used in beverages and confections as a flavor enhancer.
  • FLAVORINGS (Food-grade flavorings) Natural additives used to enhance the taste of each pouch.

Where is ZYN produced?
ZYN is produced in Sweden at the Swedish Match factory.

How do I open the can?
Every can of ZYN is produced and sold with a child safety lid - the first of its kind in the industry. To open, align the arrows on either side of the lid. Then, squeeze the tabs and lift the lid to enjoy.

Will ZYN help me quit smoking?
ZYN is a convenient and discreet way to enjoy nicotine without the smoke or spit. It can be used as an alternative to smoking or dipping, but for tobacco product consumers concerned about the health effects of tobacco use, the best thing to do is quit.

Are ZYN products safer than cigarettes?
No tobacco product is safe, and the FDA will require ZYN to have the following warning: "This product contains nicotine. Nicotine is an addictive chemical."

Using ZYN

How do you use ZYN?
Place a pouch so that it fits comfortably anywhere under your upper lip. Enjoy for up to 60 minutes, and discard the pouch when finished.

How long is a can good for?
An unopened can of ZYN will stay fresh up to one year from its manufacture date. Once opened, we recommend enjoying within 1 week.

Should the product be refrigerated?
No, ZYN does not need to be refrigerated.

What do the different MG levels mean?
Every flavor of ZYN comes in two levels of satisfaction: 3 mg for clean nicotine satisfaction and 6 mg for even more nicotine enjoyment.

What flavors does ZYN come in?
ZYN tobacco-free pouches come in Cool Mint, Peppermint, Wintergreen, Spearmint, Cinnamon and Coffee.

How many pouches come in a can?

Finding ZYN

Where can I buy ZYN?
You can find ZYN at a retailer near you by using our convenient Store Locator.

What if ZYN isn't available in my area?
You can purchase ZYN online by visiting

Website & Account

I forgot my password. What should I do?
No problem. Just follow these simple steps and we’ll email your password to you.
  1. Go to the login page and click Forgot Password?
  2. Enter your email address and hit SUBMIT.
  3. Check your inbox. You should have an email from us with your password.
I've entered my login information and can't get into the site. What should I do?
If you receive a message telling you your email address or password has been entered incorrectly, try again.

If you still can't log in, go to the Contact link in the top right menu and send us a message. A member of our team will get back to you shortly.

My age can't be verified. What can I do?
To register, you must be 21 years of age or meet the legal age requirements as dictated by state or local law. Make sure the information you submitted during registration is correct. If you're still having issues after that, you can print this PDF and follow the instructions.

What if I don't own a computer?
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Can I opt out of receiving emails in the future?
Sure thing. There are a few different ways to opt out:
  1. Click the MY ACCOUNT link in the top left menu, then click on the SUBSCRIPTIONS tab and select "No" under the email section.
  2. Email us at It may take up to 10 business days to process your request.
  3. Send a written request to:
    Swedish Match North America LLC
    PO Box 22915
    Owensboro, KY 42304-2915
If opting out, please provide us with your name and email address so we can remove you from our mailing list.

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